We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, the goods are good, there are a couple of small shortcomings, but the naked eye is invisible., fast delivery. I recommend the store and the goods.
Good day! Thank you! The bag is good quality! But on the surface of the bag there is a little damaged weave. Delivery is fast. I recommend the product and the store!
Great bag! Quality, the strap is soft. The loop holds tight. IPhone 7 + gets in)
Went 2 months
Very nice handbag, matches the photo. The strap is not adjustable, but the length is excellent. Suitable for height 167 cm. The strap is made of soft leatherette, the quality was pleasant. Button in small scratches, but it can be survived) in general everything is done very carefully. I recommend.
Cool bag. I will order another in color and shape. There are no complaints about the quality. Nothing sticks out, the color is not different anywhere
Handbag pretty, cool made, girl satisfied!
Good customer care
Handbag is just super, all as in the photo. Many thanks to the store. I communicated with the seller, because I made an order during the parsley and epidemic, I was afraid that the order would not be sent, but the parcel arrived intact. Thank you again and recommend the seller and the product itself.
Wonderful, came a whole.
All as in the description, came very quickly in 13 days, the first such package is fast, a little glue was visible, but it is not scary it was easy to remove)))) packed just in the package, but nothing was damaged!!! Thank you very much)))
The bag fully corresponds to the description and photo. I ordered on January 25, it came to Krasnodar on February 10. The bag is very high quality sewn Capacity: Fit Phone and small wallet, keys. I'm completely satisfied.
It is not the first time I bought this Bag It is the first time I buy from this Seller It is the first time I received the bag is Poorly Packed
The bag is small, the mobile is roomy. Cost 760 rubles, went for three weeks, packed in an ordinary cellophane package :) The bag is painted in white, in places the paint is either gone, or initially painted with passes-but not critical, I will not reduce the rating (you can paint the stroke;)). Thank you store!
Nice n beautiful
very nice and i am very happy
In general, a great thing, only some places are not visible painted places. Straw Bag
Delivered fast and quality is very good!!!