We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love very much
Excellent quality, neatly everything is sewn! The star does not want to shoot, but the color does not match the store's photo. Darker. Beige-grayish-olive))) but the handbag is still cool!!!
Here is such a bag color is good, slightly different quality is average
The bag corresponds to the description, in appearance of normal quality, has a smell
Very cute. Packed was in a normal bag with air pads inside, but there are small jams at the bottom of the bag, not critical)
Bag top for your money, there is not a big smell but it passes.
it's take a 4 months'
The bag came in 3 weeks. Fully corresponds to the description. I thought she was a little bigger, but in general, everything that needs to be stuck in. Departments are enough. But the large documents will not fit. Light, compact.
Bag Super!!! Could put 10!!! came quickly enough!!! Thank you store for good packing!!! I'm happy and happy!
A good bag, I liked it, the quality matches.
It's fine. The product fully corresponds to the description. The store easily contacts and monitors the situation. Thank you, good luck and prosperity.
The product corresponds to the description. At Transportation turned out to be a blow downstairs. I hope he's gonna make it.
I liked the bag. Packed was excellent, inside the store put an air bag, the bag does not stink, the seams are even. Also, the seller put a rubber band for hair as a gift.
This was long way to me., but the is finally arrived and the looks awesome. The store has small gift this. I would like to again buy and the seller is recommended.
The color is slightly darker than in the photo in the description
Bag quality. The goods came quickly. Description exact.
Very satisfied with the handbag, at such a low price, very high quality goods.
Excellent! All sutures are even, very clearly, my wife liked it! Delivery 12 days to Krasnodar! And this is during the virus✍Product and store recommend
Very good bag, I like everything, thank you
My wife liked the bag.
The bag is gorgeous, it came very quickly, thank you very much to the store, bags of excellent quality, roomy, beautiful, not bulky and not heavy. I recommend it to everyone!!!!!
The bag is super, the size corresponds to the description, soft