We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! Beautiful. Very carefully packaged. Excellent workmanship. I am very glad.
It's really beautiful as picture.
Lovely bag, without flaws!!!!! Thank you very much!!!! Delivery is very fast!!! 10 days
The bag is beautiful, the only thing is my Mobile won't fit!
nice bag. but order took way too long.
Very cool, only grieves that does not get in there the phone...
Very good thank you back to buy again store note 10 congratulations on your work recommend
The clutch is beautiful, yet it is more golden than the color of champagne, but it looks bright, I really like it! Packed well, parcel tracked, defects not found
Handbag is just super! I advise everyone, the quality is on top!
Handbag very pretty. Well Packaged. Compatible with description
Perfection is the word Thank you, thank you. The bag is wonderful, the store note 10 super recommend, simply love the products without talk Quality arrived as well packed .... It is more beautiful in person than the photos.
A beautiful bag, only the phone does not freeze.
Very beautiful handbag
Cool bag, very like.
better than pictured!
the store are the best. the communication was good and they rectify the mistakes urgently. thank you seller. highly recommend
Very cool and beautiful bag! Just lovely! All pebbles are in place, sequins. A little tight buckle, but it will be easier with time, I think. There is a chain to wear on the shoulder. The most insulting thing is that my phone does not fit in this bag (((Samsung A40. But still thank you!
Handbag is very beautiful, I advise. The only thing I got caught with the marriage, does not hold the clasp and the handbag opens, thanks to the owner of the store returned the money.