We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Less than I thought.
I love your store Very cool bags, I wear it with great pleasure.
Everything corresponds to the description, wife and daughter liked it
Came very quickly, literally 2-3 weeks no more. The backpack is excellent! The usual notebook fits) I'm very satisfied) I advise, the thing is beautiful. All sew qualitatively, threads do not stick out. Look very cute
Everything came, corresponds to the picture
Very cool bag. Recommend. + 10
Delivery is fast .. But sewn krivovat ..
Cute. I do not know how much is enough, because you can see the material cheap
All is well, only ordered red and came Green
Backpack-bag is just a bomb, I really liked my daughter, I will still order, thank you very much to the store for the fast delivery!!! And there was a gift-an elastic band and a note.
Thank you, very cool backpack, small, but roomy, can be worn as a bag. The store always immediately answered the questions. Because of the virus did not work, as soon as they started to work, the order was immediately sent and from the moment of sending came quickly. Shop recommend, very decent and conscientious seller.
Thank you. The backpack came. Corresponds to the photo prdavets.
The store shipped a wrong color, but quickly resolved the problem. The bag is overall excellent quality, very firm.
Very fast delivery, unexpectedly, but nice! Super quality! In the store for such money you definitely will not buy! Looks fantastically cool, the coloring is unusual. The backpack is roomy. Straps can be unfastened, wear as a bag! The store put a gift-gum for hair! Thank you! Seller and I recommend the product!!
The backpack bag corresponds to the description. The bag came quickly, for two weeks. Packed well, inside two straps, elastic band as a gift and air bag. Nothing was wrinkled. Only one but!!!! Ordered Black, delivered red. But in principle it is not scary, because such a color wanted to order more. The store sent quickly. Track tracked all the way. I order the second time. I recommend the seller and the product. Handbag looks very nice. Suitable for many things. The star did not shoot for inattention. Because this color is even better seller sociable and attentive. All clarified, but the color confused).
Backpack cute. Color don't this which zamówiłam.
Cool bag. Small. There was a small weathered a night on the balcony. Bag came less than a month. Thanks to the store.