We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the fast delivery!!!!
Interesting, for every day, quite high quality, not catchy.
Very nice bag. I am very satisfied. Thank you
The goods did not receive, the store may not and rather the fault of the Belarusian post☹️
The handbag is wonderful, the only thing that you do not like is a metal zipper, I think it is not practical, but at the narrow entrance to the handbag scratches the hand, otherwise the handbag is super
Very nice bag. The quality of the skin is very good though maybe the zipper is the worst. Very well in general, especially given the price of the item.
It was okay
Cute bag! Two side pockets of deception.
Receipt in 40 days to Italy via mail, parcel charted. It is very beautiful. Are really satisfied! Thank You
The goods went from 3.12.2019 to 20.01.2020, came in the package, inside the bag was a package with air, all zippers and locks are OK, the photo is more than live, at its price is good
Me super amazing value
For a very long time there was an order, a handbag less than I would like, but the quality is not bad
In the photo, the bag looks better, in real life rough thick as cardboard material Alya dermantin, inside the fabric is similar, rustling just chew. the smell is typical, Chinese. color gray-pink. still the post of Russia delivered unrealistically for a long time. the result is the purchase of this bag-negative.
Handbag is happy, cool store I recommend
very nice but smaller than photo
Am super satisfied with my product! Thank You Seller.
The bag is super, met all my expectations. and the color is so super. I can not rejoice. until the package came, I was very worried that the bag would be bad. I advise the goods. looks the same as in the photo. only bothers me fabric with inside, I'm afraid that the seams will go and will not last long. not clear fabric. it's all right. maybe I shouldn't worry.
Normal bag, artificial, which is clear as in the photo
Color, kind is wonderful, but the problem with the lock. wrote to the producer-he reported that it compensates for the costs. I bet 5 stars for understanding and helping.
Good quality bag, all locks work fine, smell a little, but norms. A long strap is flimsy, but it's not difficult to replace) it was 1,5 months) it's happy with the purchase
Thank you handbag small but roomy color as in the picture and I like with the producer did not communicate
The product description corresponds. Track tracking. Delivery 54 days. Took for 635 rubles. Color and shape fully match the store's photo. When transporting a little wrinkled, but not critical. I liked the bag. I recommend.
Perfect love is already put my stuff in and is simply beautiful.