We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hard fastener, on thin fabrics leaves puffs
Everything is well packed, the bag came in two weeks.
Delivery three weeks, packing good, handbag liked. Everyone is happy.
The bag is just super, I highly recommend!
Good bag, thanks
The goods came exactly on time. Excellent, comfortable, small bag. All the lightning is normal. For a month of use there are no complaints.
Great bag! A capacious and decent smorit. Thank you)
The bag is very beautiful
Bag class! Thank you very much to the store.
Everything is consistent with the description, came to St. Petersburg for a month, the goods were tracked, the purchase is happy, I recommend and the goods and the store
Good clutch, the accessories are not bad, the straps are fastened tight enough, not flimsy)
The bag is wonderful!!!
Professional&Honest and Great store.absolutely ****highly recommended **** Item was good as described! Very pleased.
Very cool bag!
I really liked the bag. As a gift-an elastic band for hair. The smell is like a new thing. Many pockets, excellent quality.
Goods good, very long delivery
The photo looks better, the view is cheap. Packed well.
Color as in the photo and 5 months on the way)) thanks)) bought for 11.66 $
The bag came in good condition. The only thing that the seams on the handle were not neatly made and the parcel went for a very long time.
Very long sent, and very long delivered.
Delivery is more than two and a half months. opened a dispute. written. that the order is executed. I didn't get it. The store responded. But I didn't understand. The bag is worth its money. Packed in normal package. Inside package with air.
Excellent bag, roomy, many different pockets inside, does not stink, everything is sewn smoothly. I saw such a bag from a colleague, only black, and wanted to order. Very happy. Now our other colleague noticed my bag and wants to order the same.
Handbag came quickly... to the store thanks as a gift put a rubber band for hair. Everything corresponds to the description.
Great bag. I really love it. The saleswoman put an elastic inside the bag as a gift. Thank you