We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is wonderful, thank you
I received an order, I liked my handbags! Got the courier!
Cute, small handbag, especially pleased with the delivery of 2 weeks, thank you to the store!
Chic, but I thought it would be a little more, the color is exactly like in the photo, leather (eco-leather) soft, pleasant. Wiesulki will shorten or kill at all. I recommend definitely for purchase! But the price is overstated, took for 1250 rubles.
I liked the bag. Roomy. I did not communicate with the store.
Color matches, soft, comfortable bag.
Bag of excellent quality, threads do not stick out, sewn well, delivery in 18 days
I'm delighted, the backpack is just a bomb, as I like, not big and pts. beautiful, everything is done qualitatively, delivery from 28.04-14.05. The color is chic, there is a smell, the seams are even, the accessories, grandchildren 1 large and 3 small pockets. recommend product and store
Chic bag-backpack. Mega fast shipping.
A small handbag is a backpack. Beautiful color, neatly made. Of course, inside the lining is some harsh and slightly crispy, but in general, the purchase is happy. I recommend the store and the goods.
Handbag is good. sent the goods quickly very. The size is small. the color matches.
Thank you store, bag
The bag is small in fact, and even very much. But the quality is at altitude. Not genuine leather, but very soft, you can not distinguish from the present. Locks are certainly flimsy, they do not drive well. I do not know how long it will last. Delivery is very long! I thought it was an eternity, 2 months ago. I want the same, but another color, but I will look for another store because of the delivery.
Excellent bags, this is the third. Soft, comfortable, not big, but roomy. I wear it with pleasure. Two ordered for friends, everyone is happy.
I liked the bag. Bought for 1180 rubles. Corresponds to the store's photo. SIZE About: Length 19 cm, height 20 cm. I did not like only the lining that rushes.
The bag is cool, really liked. Convenient, compact. Delivery in 10 days. Order girls.
Great material, color a touch of darker than has picture, fast shipping
The bag is happy. Surprised delivery. 14 days and already in Ukraine. Well done.
I ordered for the first time, the bag came quite quickly, through new mail. The quality is like nothing, pleasant to the touch. The only thing, the lining inside the bag is a little rough, I do not know for a long time whether enough.
Bag Super! Very cool, well-packed, the quality is excellent, corresponds to the photo, I recommend!!
very nice, good quality
Fast delivery in 10 days. The quality of the bag is factory. Product and store recommend
Bag-backpack is pretty, small.