We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice bag. Color a bit dark from shown pics but never mind. Purchased for wife as gift. Well packed. Seller sent in time but delivery delayed due to covid-19. Seller recommended.
The product is beautiful, it would be better if a little bigger as the size, my only complaint came too late ..
Ordered in early March and just got it May 27
The bag is pretty but has a scratch on the pink part. It's very pretty, if I recommend it except for that little detail.
There is a small smell, the parcel came within a month. Thank you.
very nice. thank you
Thank you I received my bag, despite the fact that it is bumpy and a little distorted because of transportation, I will still take it.
I loved it. It's beautiful.
Well, very satisfied with the bag. The seam is even, the threads do not stick out. The smell of a new bag (weathered for one walk). Roomy and does not seem big. Locks don't go apart. As a gift, the store put a rubber band for hair and a letter. The key chain when I got it seemed very sad (the Pompon was very pompous), but then while I held it in my hand, he straightened out. The bag looks like the picture (Which is very surprised!). I am very happy with the purchase and advise this bag.
Corresponds to the description, there is almost no smell, I'll give my daughter. Very simpotichnaya handbag, I recommend.
Tawar Shol duty vastal all right
Not big, but the quality is quite decent, went very long
The bag is good, only a little squared in front, but uncritical
Conform to the description but a slight smell
The order is satisfied)
The bag is amazing, I ordered my mother, she really liked it, thank you very much!!!
I got it, but it takes a very long time
I liked the handbag. Small, for the summer-excellent! The store is sociable. Recommend!
Good quality. Purchased for a friend. He likes the bag and will gift to his wife. Hopes She will like it too.... Seller sent in time but arrived a bit late due to Covid-19 issue. Seller recommended.
I’ll give my honest opinion. This purse is only good quality on the outside. But the material in the inside is veryy cheaply made. Like plastic. You get what you paid for. Overall it looks pretty. Wouldn’t recommend if you’re looking for a durable purse! Seller did a great job shipping my item in 3 weeks.
Thank you very much. Very pleased. My wife liked it!
Very cute but small. Quality is good. It is necessary to have a lot of bags so everything is fine. Satisfied
The bag is very crumpled. And the smell is unpleasant when it's not clear.